Privacy & Data Protection Policy

Effective Date: July 7, 2026

Last Updated: July 7, 2026

Welcome to DXB Listing Magic AI (accessible via magic-listing.com). We are deeply committed to protecting the privacy, confidentiality, and security of the data entrusted to us by real estate agencies, brokers, and professionals.

This Privacy Policy outlines how we collect, use, process, and safeguard your information when you interact with our B2B AI automation platform and enterprise messaging channels.

1. Our Core Data Principles

We operate under a strict Privacy-First Architecture. Unlike generic consumer AI tools, your professional data, property details, and client briefs are handled with enterprise-grade confidentiality.

• Data Sovereignty: Your data remains securely isolated within designated regional borders.

• No AI Training: We do not use your uploaded audio notes, text briefs, or generated listings to train public AI models.

• Confidentiality by Design: Your proprietary market insights and property valuations remain entirely yours.

2. Information We Collect

To provide our seamless voice-to-listing automation, we collect the following limited data streams:

• Account Information: Contact details provided during registration (e.g., name, corporate email address, and agency name).

• Communication Data: Audio voice notes, text messages, and media files submitted through our approved WhatsApp API integration.

• Metadata: Standard technical logs transmitted via secure webhooks and API gateways to facilitate processing.

3. How We Process Your Data

We utilize advanced, secure cloud pipelines solely to execute your requested automated tasks:

1. Transcription: Converting your uploaded audio briefings into clean text format.

2. AI Refinement: Processing the text brief through a private instance to structure it into market-ready marketing copy and property descriptions.

3. Secure Delivery: Returning the finalized copy directly back to your authenticated device.

4. Third-Party Integrations & Compliance

To deliver our automated workflow, we securely interface with enterprise infrastructure providers (such as Meta, Twilio, and OpenAI via private API layers).

• Strict Isolation: Data passed through these channels is encrypted in transit and at rest using industry-standard TLS 1.3 and AES-256 protocols.

• Zero Commercialization: We do not sell, rent, trade, or distribute your corporate data or communications to any third-party advertisers or external entities.

5. Data Retention & Erasure

We believe in minimizing data footprints. Your processed media files and text briefs are temporarily cached only for the duration required to complete the automation track and ensure successful delivery. Once fulfilled, source files are systematically purged from our operational cache according to standard corporate data governance timelines.

6. Your Rights & Enterprise Support

As a B2B partner, you retain full ownership and control over your information. You may request a complete export of your registration data or immediate deletion of your profile at any time.

For any privacy-related inquiries, data access requests, or compliance questions, please contact our dedicated data governance team at: compliance@magic-listing.com